POLICIES

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Cookies Policy

Does Shreddies LTD Use Cookies on their Website? 

Cookies are small files which are saved to a user’s computer hard drive that tracks, saves and stores information regarding user interactions and use of the website. Cookies allow the website to capture certain information about a user, such as sessions and preferences, in order for us to understand how visitors use the website; allowing us to improve our services to better meet customer’s needs. Any information collected is used for statistical analysis purposes.  A cookie in no way gives access to a user’s computer or information about you, other than any information you choose to share. 

Shreddies LTD uses software provided by Google Analytics and Google AdWords to track visitor usage. The software saves a cookie to the computer hard drive to monitor engagement and track customer usage. We then analyse this information in order to continue to make improvements and develop our website. We do not store, save or collect any personal information. Google’s privacy policy can be found here: http://www.google.com/policies/privacy/.

Square Space is the platform our website is built on. Square Space privacy policy is available at: https://www.squarespace.com/privacy/

Facebook is used to promote features and posts on our website. Facebooks privacy policy is available at: https://www.facebook.com/full_data_use_policy

Twitter is used to promote features and posts on our website. Twitters privacy policy is available at: https://twitter.com/en/privacy

Pinterest is used to promote features and posts on our website. Pinterest privacy policy is available at: https://policy.pinterest.com/en-gb/privacy-policy

Google Plus is used to promote features and posts on our website. Google Plus privacy policy is available at: https://policies.google.com/privacy

Linked In is used to promote features and posts on our website. Linked In privacy policy is available at: https://www.linkedin.com/legal/privacy-policy

Instagram is used to promote features and posts on our website. Instagram’s privacy policy is available at: https://help.instagram.com/155833707900388

Reddit In is used to promote features and posts on our website. Reddit privacy policy is available at: https://www.redditinc.com/policies/privacy-policy

Tumbler In is used to promote features and posts on our website. Tumbler privacy policy is available at: https://www.tumblr.com/privacy/en_eu

 

Our website also stores cookies in order to remember your cart and sample requests and for login of authorised members of staff.

Most browsers automatically accept cookies, however users can deny the use and saving of cookies from this website by modifying their browser settings.  Turning off cookies may not allow some aspects of the site to work and could interfere with the user’s experience of the site. 

 

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

1.      https://support.google.com/chrome/answer/95647?hl=en (Chrome);

2.      https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

3.      http://www.opera.com/help/tutorials/security/cookies/ (Opera);

4.      https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

5.       https://support.apple.com/kb/PH21411 (Safari); and

6.      https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

 

Our Details

This website is owned and operated by Shreddies LTD Ltd .

1.      We are registered in England and Wales under registration number 0643 3478, our registered office is at Cotes Mill, Nottingham Road, Loughborough, LE12 5TL

2.      Our principal place of business is at Cotes Mill, Nottingham Road, Loughborough, LE12 5TL

3.      You can contact us:

1.      by telephone, on 01509 610610. Monday to Friday 8:30 – 5:00

2.      by email, enquiries@myshreddies.com

 

Privacy Policy.

Shreddies LTD are committed to protecting your privacy and take a proactive approach to protecting the privacy of the users of www.myshreddies.com throughout their visiting experience. Most pages on our website can be visited without the need to disclose any information about yourself, however, we do sometimes require information to provide services that you have requested. Any information Shreddies LTD do request will only be used in accordance with this Privacy Policy.

Shreddies LTD may change this policy from time to time by updating this page. Any changes made are to help improve the services and features this website offers. We recommend checking this page occasionally to ensure you are happy with any changes.

 

What Information Does Shreddies Ltd Collect? How Is This Information Used?

Shreddies LTD may collect personally identifiable information from you, such as name, address, contact number, email address, only if you choose to disclose this.

This information is used to respond to enquiries; provide quote requests; ship samples or brochures, where requested; or process a transaction. We will also send marketing information, such as newsletters, only if you have opted in to receive such correspondence.

We also collect information that is not personally identifiable through the use of cookies and Google Analytics. This allows us to see the date and time you have visited the website, along with device, browser and pages you have viewed during your visit. All of this data is analysed to allow us to make improvements and design a site best suited to our customer’s needs.

 

Will Shreddies Ltd Share My Information?

Shreddies LTD will not sell, trade or distribute your personal information to external parties. However, we will need to share some information with trusted third parties, in order to allow us to fulfil our service to our customers, such as delivering goods or processing online payments. All third parties are contracted to keep this information confidential and may only use it to fulfil requests made by you.

Shreddies LTD may also release personal information when required to by law or to protect the rights, property and safety of ourselves or others.

 

How Does Shreddies Ltd Protect Your Information?

We offer a variety of measures to help protect the safety of customer’s personal information. These measures include, but are not limited to: password protected databases, which only staff have access to in order to perform their official roles; Secure Socket Layer (SSL), encryption and secure server. We also physically secure any hard copies of information collected online.

 

Can I Control How My Personal Information Is Used?

If you have previously signed up to receive our newsletter or marketing information from us, but how now changed your mind, you can let us know at any time by writing to us or emailing enquiries@myshreddies.com. If you believe any information we are holding about you is incorrect, please contact us as soon as possible and we will promptly correct any inaccurate information.

 

Links to Other Websites

Shreddies LTD may include links to other websites of interest. Once a user clicks a link to go through to another website, Shreddies LTD will not have any control over that website. We therefore cannot be held responsible for the privacy or protection of any information given on these sites and they will not be governed by this privacy policy. Always check the privacy policy of the website in question.

By using this website, you consent to Shreddies LTD’s privacy policy. If you have any concerns or questions, please contact us on enquiries@myshreddies.com. 

 

International Shipping

Shreddies LTD offers international shipping to all countries with the exceptions of Kuwait, Malaysia, Somalia, Libya, Syria, Ukraine (Crimea & Sevastopol), Yemen. All payments are made in Pound Sterling through Stripe online payment process.

 

Returns Policy

Returns are valid within 1 month of purchase providing they haven’t been worn or washed and are still in the original packaging. Please ensure that you try your Shreddies on for size over a clean pair of your own underwear, so that you can return them for an exchange if necessary.

Please enclose your order number and reason for returning in the package. If you're seeking a refund for an unwanted item, postage will not be refunded unless the product is faulty.

All exchanges are made at the cost of the customer and postage will also be charged to send out your replacement items.

We do not accept responsibility for goods lost in transit, therefore we strongly recommend that you send returns by registered post and retain proof of posting / tracking number. 

 

Website

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Shreddies LTD relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please exit our website.

 The content on Shreddies LTD website is for your general information and use only. It is subject to change without notice. we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.